LUXUSGÜTER
Schaffen Sie einzigartige Kundenerfahrungen. Fühlen Sie den Puls des Marktes und reagieren Sie rechtzeitig auf neue Nachfragetrends.
PR & COMMUNICATION
Track all media and social mentions, and identify the voices with the strongest impact.
Analyze customer sentiment and benchmark brand awareness against competitors.
Detect important feature requests and get alerted as soon as discussions go viral.
CUSTOMER SUPPORT
Collect feedback from all digital channels in a single helpdesk.
Engage with your customers, respond quickly to their reactions and foster brand reputation.
Utilize AI to streamline your tickets and rank them according to urgency and relevance.
PRODUCT DEVELOPMENT
Know why customers buy your products - or decide against them.
Learn what changed over the years in customer sentiment by diving back into your data lake.
Keep track of industry trends at the product level and know what's hot.
Marketing
Understand customer journeys and purchase intent.
Select the right influencers and track, if their messaging corresponds with your strategy.
Measure the success of your marketing campaigns and their impact on consumer behavior.
Sales
Take notes on consumer conversations, and pass them on to sales representatives.
Assess customer satisfaction with distributors and sales outlets.
Integrate all online and offline touchpoints into a seamless customer experience.
SEMANTICFORCE LIVE ERLEBEN
Vereinbaren Sie einen Termin für eine Live-Demo, um mehr darüber zu erfahren, wie SemanticForce Mehrwert für Ihr Unternehmen schaffen kann.
UNSERE EXPERTEN WERDEN
Ihre Anwendungsbereiche und Erfordernisse diskutieren
die in Frage kommenden SemanticForce-Lösungen vorführen
und aufzeigen, wie Sie durch eine fundierte Analyse der Kundenbedürfnisse Ihre Ziele besser
erreichen können.