- Omnichannel HelpDeskEngage across 50+ channels. Identify, prioritize, route and scale support with AI.
- Social Media ListeningMonitor social media conversations. Understand sentiment, intent and reasoning.
- Ads IntelligenceTrack and analyze the ads of your distributors and competitors.
- Reviews AnalyticsObtain comprehensive coverage and insight into product and location reviews.
- Media MonitoringGet real-time access to the news from 100K+ sources in over 130 countries.
- Pricing & Availability IntelligenceOversee pricing and availability across thousands of e-commerce sites.
- Omnichannel BIDiscover trends, patterns and anomalies. Get AI-powered strategic insights.
- Messengers IntelligenceGain valuable insights from messaging channels and stay compliant.
- Digital Risk ProtectionSpot malicious domains, bots and disinfo. Protect digital assets from impersonation.
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Media Monitoring
SemanticForce monitors 100K+ news sources in over 150 countries. Understand the media landscape on the industry, brand or product level. Track comments to news articles and analyze virality. Get real time alerts to stay informed. Plan efficient PR strategies leveraging SemanticForce BI tools.
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Realtime Coverage & Visual Insights
Never miss a mention of your brand in the news thanks to comprehensive coverage
SemanticForce brings together over 100,000 media sources from 150 countries to ensure you always know when your brand has been featured. Our coverage includes all major online and print outlets, plus social media, broadcast media, and forums.Receive a holistic view drawn from an exhaustive range of media types and object types
SemanticForce's News Monitoring service gathers data from e-News, social networks, e-commerce, blogs, print, videos, job sites, TV, radio, podcasts, forums, review sites, apps stores, messenger tools, maps and more. The tool monitors not just articles and posts themselves, but also comments, shares, images (including logos), videos, events and chat.Gauge reaction to breaking stories with detailed analysis of comments on articles
SemanticForce monitors and analyses comments sections on articles, enabling you to quickly and easily understand how people are reacting to a particular piece of news or coverage.Get the full picture with analysis of images used in articles and news coverage
Get a more nuanced understanding of how your brand is being represented thanks to accurate, easy-to-interpret data on the images featured in articles. SematicForce allows you to search using texts, images, or even logos. Then the accurate, easy-to-interpret data on the images, including a semantic breakdown of the text featured in the visual, will allow you to understand exactly how your brand is being represented.
Filtering, Search & Topics
Detect and track virality with article to article relationship monitoring
Semantic Force's platform detects and stores article to article information, giving you access to how content is cross referenced across publications. Understand where viral stories originated from and how they spread by seeing which URLs are most commonly included.Identify topic clusters and find similar articles and reviews
Detect clusters and similar reviews to track trends in how your product is being mentioned. SemanticForce not only provides you with the news when it happens, it also groups that news according to specific clusters. And the platform can even detect and filter news according to SKU's, meaning you can track your brand at product by product level.Use author meta-data to build journalist lists for specific topics
Access and search meta-data on journalists to find out which journalist writes the most about your area of business or product type. Then build subsets of relevant journalists that you target with your PR.
Advanced Reporting & Alerts
Analyze disinformation and judge the credibility of articles that mention your brand
With SemanticForce aggregating 200 fact checking websites globally, you can instantly see and monitor which articles are being most frequently flagged by fact checkers. This gives you actionable insights into potential disinformation troublespots and allows you to assess each article's credibility.Create in-depth reports on excel and PDF to access granular insights
SemanticForce's easy to use advanced segmentation and reporting tools allow you to build flexible and dynamic excel and PDF reports that give you the insights you need to plan and execute targeted PR strategies. Segment content by number of views and even get details of URLs mentioned in articles.Ensure you and your team never miss an important mention with flexible and targeted alerts
Decide exactly which channel you want alerts sent to and when. Semantic Force gives you flexibility to choose from a whole host of channels that you can send alerts to (Slack, Whatsapp, Skype, Facebook etc.). Not only that, you can also control when and how those alerts are sent.Evaluate your overall market performance and that of competitors by leveraging business insights
Get an accurate picture of the whole market and see where you and your competitors are being mentioned. Evaluate both mention volume and type for qualitative and quantitative understanding of your brand's PR performance.
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