Food & Beverages

Enhance customer relations by monitoring client questions, feature requests and issues.

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PR & COMMUNICATION

Track all media and social mentions, and identify the relevant ambassadors for your brand.

Understand customer sentiment in real-time, and compare yourself to your competitors.

Detect misinformation and get alerts if a critical discussion starts brewing up.

Gather feedback across all digital touchpoints with one helpdesk and scale your support.

Improve customer satisfaction and loyalty, and respond quickly to complaints and issues.

Increase response speed and effectiveness by streamline your tasks with the help of AI.

Maintain a close eye on consumer trends in order to stay ahead of the game.

Collect customer feedback in real-time, and integrate it into your go-to-market strategy.

Build your tailored market census and gather pricing information across different marketplaces.

Measure where consumers talk about your products, and invest your marketing budget into the right channels.

Track ads of competitors and distributors on the product level.

As your marketing campaigns progress, measure their success and adjust accordingly.

Utilize real-time customer insights, and quickly react to new demands.

Monitor pricing in thousands of e-shops and pharmacies worldwide.

Get availability insights and optimize your supply chain.

DEEP LISTENING

Track and analyze media articles, reviews, influencers, communication in messengers in one ecosystem.

Leverage food & beverages-specific ontologies providing sentiment down to specific brand, category, product or aspect.

Understand nuances of the customer journey including questions, issues, requests and trends.

OMNICHANNEL SUPPORT & INSIGHTS

Build live dashboards using SemanticForce-BI platform. Combine media, consumer and business metrics.

Configure intelligent alerts tailored to structure and channels relevant to your organizations.

Respond swiftly to critical discussions in any channel at a scale leveraging ReplyAnywhere technology.

Schedule a live demo to learn more about how SemanticForce media and e-commerce intelligence can deliver value to your organization.

OUR EXPERTS WILL

Discuss your use cases and business needs

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Show how deep consumer insights can improve your goals