- Omnichannel HelpDeskEngage across 50+ channels. Identify, prioritize, route and scale support with AI.
- Social Media ListeningMonitor social media conversations. Understand sentiment, intent and reasoning.
- Ads IntelligenceTrack and analyze the ads of your distributors and competitors.
- Reviews AnalyticsObtain comprehensive coverage and insight into product and location reviews.
- Media MonitoringGet real-time access to the news from 100K+ sources in over 130 countries.
- Pricing & Availability IntelligenceOversee pricing and availability across thousands of e-commerce sites.
- Omnichannel BIDiscover trends, patterns and anomalies. Get AI-powered strategic insights.
- Messengers IntelligenceGain valuable insights from messaging channels and stay compliant.
- Digital Risk ProtectionSpot malicious domains, bots and disinfo. Protect digital assets from impersonation.
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Industries
PHARMA & HEALTHCARE
Transform patient experience, support, PR- and marketing operations with omnichannel insights.
CONSUMER ELECTRONICS
Stay up to date with the latest trends, analyze your audiences and track competitors.
RETAIL
Learn about customer feedback at the product level, and enter new markets with fresh items.
SPORTING GOODS
Get actionable insights into the latest discussions about your brand and the industry in general.
FINANCIAL SERVICES
Monitor your brand reputation, understand your consumers' evolving banking needs, and be agile in an increasingly competitive market.
FOOD & BEVERAGES
Enhance customer relations by monitoring client questions, feature requests and issues.
HOSPITALITY
Keep focused on your brand's success and monitor your guests' experience in real-time, at every touchpoint.
AGENCY
Stand out, get unique insights into data and impress your clients.