SemanticForce proprietary BI platform allows to collect, process and visualize large data-sets. Raise the level of your market intelligence - filter, search, segment and build reports tailored to your needs. Understand trends, detect patterns and anomalies. Receive timely alerts and act.
A tool for your whole team
Actionable insights for your customer support, R&D, product development, sales, marketing and PR teamsFilter, search and gain business building insights with SemanticForce's powerful deep listening BI platform. Export data according to filters you select on the dashboard, and enjoy the power of collecting and sharing real time actionable insights with your team. Share market level insights with your boss and product level insights with product managers. Collect reviews and live feedback to create strategies with your sales and customer service teams, and keep track of market advances and product reviews to share with your R&D team.
Designed for deep media intelligence use-cases
Zero latency for immediate insights and rapid responseReceive real-time updates with zero latency. Via SemanticForce's responsive and intuitive dashboard, you'll receive messages and insights the moment they appear online. Not only that, you'll be able to reply immediately to mentions directly via the dashboard, allowing you to level up your customer service capabilities.
Leverage archived data to track trends and flag anomaliesSemanticForce's archiving tool is purpose built to archive months and months of mentions. This allows you to leverage the power of over ½ billion articles, mentions or posts to track trends, measure consumer feedback, or identify anomalies in consumer behaviour.
Advanced filtering capabilities
Combine multiple layers and search forms to gain the widest picture possibleFilter by contexts, sentiment, geography, persons, organizations and many other options to drill down into the details you need to plan your next business move. See how your brand is performing at country, city or even town levels. Discover how individuals or organizations are responding to your services. Whatever your need, with SemanticForce you can respond to it.
SmartBar suggestions make searching more intuitiveThe SemanticForce SmartBar automagically suggests entities and institutions that are relevant to the data-set you select.
Content types and integrations
Unparalleled variety of data for holistic business insightsThe SemanticForce platform brings together the widest possible range of data, from articles, star ratings, reviews and comments through to ads, pricing data and disinformation. By combining all of this data, along with easily imported internal data on sales and customer support, you get highly accurate business insights to enhance your decision making.
Integrations to the tools your team is usingIn order to ensure the insights SemanticForce generates can be disseminated across your organisations, the platform features integrations with all major workflow tools (Slack…), analytics tools (Google Analytics…) and CRMs (Salesforce…).
Proprietary visualization components
Visualizations to make complex data accessible and understandableIt can be a challenge to understand and present the complex data generated by deep listening tools like SemanticForce. Our proprietary visualization components make data on sentiment, virality and narratives easy to understand, explain, and share.
Conduct granular analyses at a glance with ALSA visualizationOur ALSA (Aspect Level Sentiment Analysis) visualization enables you to rapidly evaluate sentiment even at the level of specific components and features of individual models and SKUs. This provides you with instant and easily-shareable insights for enhanced product development, customer support and marketing.
Easily monitor stories relevant to your brand or organisation with our proprietary Virality GraphUnderstand in seconds how topics break down into specific sub-topics and issues, and see which subjects are the most discussed at any point in time using our proprietary cluster visualization component.
Adaptive to any device or screen resolution
Display data on any screen thanks to device and resolution responsivenessSemanticForce's display is responsive based on device size, so you and your team can comfortably use it on smartphones, tablets, desktop computers and smart TVs. This opens up new uses for the data SemanticForce gathers, for example having customer reviews pop-up live on TVs within a restaurant.
Flexible data and report exporting
Build PDFs and Excel documents in a couple of clicksSemanticForce is designed to make it as easy and simple as possible to share and present the insights it generates. In a few clicks, you can build visually-engaging reports in PDF, and detailed Excel documents containing precisely the data you want.
Export your dashboard data smoothly and quickly using JSONIf you don't need to build a specific report or presentation, SemanticForce also has the option of exporting your dashboard data using JSON.
SEE SEMANTICFORCE IN ACTION
Schedule a live demo to learn more about how SemanticForce media and e-commerce intelligence can deliver value to your organization.