Siloed data prevents consumer electronics companies from faster innovation cycles and optimum marketing performance / customer experience. SemanticForce offers 7 different perspectives in one intuitive platform - product / market insights, social media listening, influencers, pricing intelligence, availability insights, ad performance and omnichannel support.
Combine insights on product, pricing, marketing, PR, customer support and more to enhance every team's performance.
Get granular insights, with product intelligence automatically organized into 100s of relevant aspects per product category.
Effortlessly and accurately track the impact of your marketing and PR campaigns, then benchmark them against competitors.
Monitor and reply to customer support queries from virtually any channel, and manage resources with intelligent case prioritization.
Do your marketing messages match up with what customers really think of your product? Are your best rated products currently in stock at retailers, and are they priced correctly? Are your USPs in line with the product aspects you actually perform best on? SemanticForce is your instant expert, enabling you to quickly and easily answer these questions and hundreds more.
Schedule a live demo to learn more about how SemanticForce media and e-commerce intelligence can deliver value to your organization.