SemanticForce is an omnichannel media monitoring, analytics and customer service platform powered by advanced semantic and visual analysis. We create a positive impact through the power of deep listening.
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- Omnichannel HelpDeskEngage across 50+ channels. Identify, prioritize, route and scale support with AI.
- Social Media ListeningMonitor social media conversations. Understand sentiment, intent and reasoning.
- Ads IntelligenceTrack and analyze the ads of your distributors and competitors.
- Reviews AnalyticsObtain comprehensive coverage and insight into product and location reviews.
- Media MonitoringGet real-time access to the news from 100K+ sources in over 130 countries.
- Pricing & Availability IntelligenceOversee pricing and availability across thousands of e-commerce sites.
- Omnichannel BIDiscover trends, patterns and anomalies. Get AI-powered strategic insights.
- Messengers IntelligenceGain valuable insights from messaging channels and stay compliant.
- Digital Risk ProtectionSpot malicious domains, bots and disinfo. Protect digital assets from impersonation.
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HOW SEMANTICFORCE CAN HELP YOUR BUSINESS
Manage your brand reputation
Manage your brand reputation
Monitor the perception by your customers on various platforms and respond to their feedback accordingly.
Request DemoConduct rapid market research
Conduct rapid market research
Gain real-time insights customer sentiment relating to your business, brand, products and competitors.
Request DemoScale Omnichannel Support
Scale Omnichannel Support
Communicate with your customers on all digital channels from one window, and let AI help you.
Request DemoMeasure marketing performance
Measure marketing performance
Track key metrics such as reach, engagement, sentiment and share of voice on online media.
Request DemoFind influencers and brand ambassadors
Find influencers and brand ambassadors
Find out who has a large and loyal following on social media and who can promote your brand credibly.
Request Demo
Manage your brand reputation
Monitor the perception by your customers on various platforms and respond to their feedback accordingly.
Request Demo
Conduct rapid market research
Gain real-time insights customer sentiment relating to your business, brand, products and competitors.
Request Demo
Scale Omnichannel Support
Communicate with your customers on all digital channels from one window, and let AI help you.
Request Demo
Measure marketing performance
Track key metrics such as reach, engagement, sentiment and share of voice on online media.
Request Demo
Find influencers and brand ambassadors
Find out who has a large and loyal following on social media and who can promote your brand credibly.
Request Demo
ONE PRODUCT UNIVERSE. INFINITE USE-CASES.
Omnichannel BI
Discover trends, patterns and anomalies. Get AI-powered strategic insights.
PR / SMM / Market Research / Security
News & Social Media Monitoring
Monitor social media conversations. Understand sentiment, intent and reasoning.
PR / SMM / Market Research
Reviews Analytics
Obtain comprehensive coverage and insight into product and location reviews.
Market Research / Analysts
Omnichannel Helpdesk
Engage across 50+ channels. Identify, prioritize, route and scale support with AI.
Customer Care / SMM Teams
Pricing & Ads Intelligence
Track and analyze the pricing and ads of your distributors and competitors.
Sales / Market Research / Analysts
Digital Risk Protection
Spot malicious domains, bots and disinfo. Protect digital assets from impersonation.
SECURITY / LEGAL
Messengers Intelligence
Gain valuable insights from messaging channels and stay compliant.
SMM / Analysts / Market Research
Omnichannel BI
Discover trends, patterns and anomalies. Get AI-powered strategic insights.
PR / SMM / Market Research / Security
News & Social Media Monitoring
Monitor social media conversations. Understand sentiment, intent and reasoning.
PR / SMM / Market Research
News & Social Media Monitoring
Reviews Analytics
Omnichannel Helpdesk
Pricing & Ads Intelligence
Digital Risk Protection
Messengers Intelligence
Omnichannel BI
OMNICHANNEL INTELLIGENCE
SemanticForce turns unstructured data into realtime dashboards and reports, so that you can make data-driven, timely decisions. Get a helicopter view across all major digital channels. From news to forums, from influencers to social media, from ads to pricing: our listening ecosystem provides a new level of insight.
News100K
Social Media50M
Review Sites & Maps200+
Influencers50K
Pricing
Ads2
Messengers7
Internal Data
DarkWeb1M
Bots & Trolls5M
Domains
Audiences
DEEP SEMANTIC ANALYSIS - FROM DATA TO VALUE
By using advanced morphology, semantic, and ontological analysis, we uncover the meaning of texts. The SemanticForce platform distinguishes entities, relationships, context, sentiment and facts. By transforming unstructured data into market insights, we help clients spot new trends, discover new opportunities, or stay safe online.
SemanticForce: LISTEN. UNDERSTAND. ACT.
Aspect Level Sentiment
Discover what drives customer sentiment and purchases.
Support Tickets
Identify, prioritize, and route support tickets from various sources, and automate responses.
Categories, Products, SKUs
Automatically detect mentions of companies, persons, brands, products, and SKUs
RISK PROTECTION
Protect your brand from threats in digital channels.
Feature Requests
Index and understand the market’s questions, issues and feature requests.
DEEP VISUAL INSIGHTS
With SemanticForce's Visual AI, you can detect logos, objects, texts, and scenes in images and videos. Track visual mentions, analyze sponsorship effectiveness, or detect inappropriate usage of your brand assets with our visual intelligence engine. Learn how to make sense of data across different data lakes and content types, including news platforms, social media, videos, and ads.
Logo Detection
Detect visual mentions of your brand in social media and marketplaces.
OCR
Recognize text on images. Search and filter by text mentions within images.
Object Recognition
Recognize objects on images such as animals, persons, vehicles and many more.
Scenes Detection
Understand context how your products are used leveraging scene recognition.
Similarities
Identify visually similar images.
Reviews
Julia Zaderiaka
Head of PR department
First of all, we were looking for a solution that would allow us to monitor (listen) whole internet in one system. We were interested in everything: forums, blogs, mass media, etc. We chose a monitoring platform from three or four alternative options, but the service package of competitors SemanticForce were cut in some places.
Julia Zaderiaka
Head of PR department
Inna Kupets
Online Support Manager
We had quite a lot of requirements for the system and its configuration from the beginning of use. This is not only monitoring (listening) social media, forums and various mass media, but also connecting a lot of internet sites and online stores, where we supported customers and were tracked customers reviews and comments manually. It seemed that compile all this in one place would be difficult and impossible. But for a fairly short period of setup and testing, we achieved excellent results.
Inna Kupets
Online Support Manager
Ilya Amosov
Social Media Manager
Before starting work with SemanticForce, I conducted a deep comparative analysis among companies analyzing reviews and mentions on social networks. SemanticForce has become a leader in the quantity and quality of the data collected, and in the convenience of the service. In the process, I was surprised by the support from the staff of SemanticForce, they quickly helped to set up the system and answered any questions. Honestly, I didn`t expect such a speed.
Ilya Amosov
Social Media Manager
Julia Zaderiaka
Head of PR department
First of all, we were looking for a solution that would allow us to monitor (listen) whole internet in one system. We were interested in everything: forums, blogs, mass media, etc. We chose a monitoring platform from three or four alternative options, but the service package of competitors SemanticForce were cut in some places.
Julia Zaderiaka
Head of PR department
Inna Kupets
Online Support Manager
We had quite a lot of requirements for the system and its configuration from the beginning of use. This is not only monitoring (listening) social media, forums and various mass media, but also connecting a lot of internet sites and online stores, where we supported customers and were tracked customers reviews and comments manually. It seemed that compile all this in one place would be difficult and impossible. But for a fairly short period of setup and testing, we achieved excellent results.
Inna Kupets
Online Support Manager
SEE SEMANTICFORCE IN ACTION
Schedule a live demo to learn more about how SemanticForce media and e-commerce intelligence can deliver value to your organization.
OUR EXPERTS WILL
Discuss your use cases and business needs
Give a hands-on demonstration of SemanticForce
Show how deep consumer insights can improve your goals